Accessibility Statement
Our CallFree Certified™ Commitment
We strive to make our services, content, and website accessible to everyone in line with accepted standards and guidelines.
Accessibility Statement
Our CallFree Certified™ Commitment
We strive to make our services, content, and website accessible to everyone in line with accepted standards and guidelines.
Be the Change with CallFree Certified™
Take the lead in shaping environments that embody care, respect, and inclusivity. Get certified today and show your commitment to privacy and integrity.
Our Commitment
At CallFree Certified™, we are deeply committed to ensuring digital accessibility for all people, including individuals with disabilities. Accessibility is at the heart of our mission to create welcoming, respectful, and inclusive environments, both in the physical spaces we certify and in the digital experiences we provide.
We recognize that the internet is an essential resource in many aspects of life—education, employment, commerce, healthcare, recreation, and more. For that reason, we believe it should be available and usable by everyone, regardless of their abilities or the technologies they rely on. Our goal is to deliver a website that not only meets accessibility standards but also goes beyond compliance to ensure an equitable, enjoyable, and seamless experience for all visitors.
Measures to Support Accessibility
To achieve and maintain an accessible experience, we are taking the following measures:
- We conduct periodic reviews (manual and automated) to identify and resolve accessibility issues.
- We follow recognized best practices (e.g., WCAG guidelines) when designing new features or updating existing content.
- Our development, design, and content teams receive training on accessibility standards and inclusive design.
- We welcome feedback from users and make adjustments to continuously improve accessibility.
Standards & Guidelines
Our goal is to comply with Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which includes recommendations such as:
- Providing text alternatives for non-text content (images, multimedia, etc.)
- Ensuring all functionality is accessible by keyboard
- Maintaining sufficient contrast between text and background colors
- Resizable text up to 200% without loss of content or functionality
- Clear heading structure and semantic HTML
- Accessible navigation and forms
Known Limitations & Partial Compliance
While we are committed to accessibility, there are some areas that do not fully conform to WCAG 2.1 Level AA, including (but not limited to):
- Some older third-party content or embeds may not support full keyboard navigation.
- Certain interactive graphics or dynamic content may lack comprehensive labeling.
- PDF documents or other downloadable files may not always meet all accessibility criteria.
We are working continuously to address these issues; if you encounter something that seems not accessible, please let us know.
Feedback
We encourage users who have difficulty accessing any page, feature, or content to contact us. Your feedback helps us improve.
Contact us:
- accessibility@callfreecertified.com
- 598 Virginia St. Miami, FL 33165
- 123-456-7890
When reporting accessibility issues, please include:
- The page URL
- A description of the issue (e.g. unlabelled buttons, poor contrast, missing alt text, etc.)
- Device & browser you are using
- Any assistive technology (screen reader, magnifier, etc.) you are using
Enforcement Procedure
We aim to resolve all reported issues in a timely manner. Upon receiving your feedback, we will:
- Within 5 business days — Acknowledge your report, request additional information if needed
- Within 30 calendar days — Provide an update or plan of remediation if required
- Ongoing — Implement fixes, verify resolution, deploy updates
Additional Resources
Why It Matters
- Customers The CallFree Certified™ mark assures guests that every certified venue meets consistent, accessible, and respectful standards.
- Members Certification protects businesses from misuse while reinforcing their credibility and investment in higher standards.
Accessibility, however, is not a one-time project; it is a continuous journey. As technology evolves and user needs change, we remain committed to regularly reviewing and enhancing our site to address barriers, improve usability, and keep pace with best practices. We also value community input and encourage feedback from our visitors, as real experiences help us identify areas for improvement we may not see on our own.
Accessibility is central to our mission, and we treat it as an ongoing responsibility. We continually refine our standards, update resources, and apply new insights to ensure that our platforms remain usable for all. By focusing on both present needs and future developments, we aim to create digital spaces that are practical, inclusive, and supportive of every individual. This ongoing effort reflects our promise to make accessibility a lasting part of how we serve businesses and communities.